Kenzo Reve Lotus

Shipping

Our normal timeframe for delivery is 2-3 working days from the time of order confirmation. Please note that there could be delays during certain times due to delays from our delivery partners. We strive to keep you informed in the event of any delays and work towards fulfilling your order as soon as possible. Kindly refer to our Shipping Policy page for more information -

Returns

You can request for order cancellation and return any item within 3 Days of placing the order or 3 days of receiving the delivery with respect to the conditions mentioned on the Returns & Refunds Policy Page You can obtain 100% Refunds for the orders cancelled within 3 days of placing the order or 3 Days of receiving the order provided the received items are in its original packaging intact. However if the packaging is opened or damaged kindly refer to the returns policy on our Returns & Refunds Policy Page - https://scentspoint.com/refund_returns/ At Scents Point UAE, we strive to provide our customers with a hassle-free shopping experience. However, we understand that there may be instances where you may need to cancel your order or request a refund. We have outlined our Returns & Refunds policy on our Returns & Refunds Policy Page to ensure that you have a clear understanding of the process. https://scentspoint.com/refund_returns/